Hello everyone from the Norfolk warehouse! As I get used to having no shop my new role has really taken over!
Monday was the usual busy day of online pickings. Josh and I have always worked well together and this was no different. Both Josh and I worked together to pick all of the orders extremely fast. We both noticed how we are getting more orders for the Regius Orchant Seleccion Nicaragua 2024 Robusto. We had it as a try something new previously and I think it’s really opened some people’s eyes to how good it actually is. After picking orders, I set to work ordering some Cuban stock from our lovely suppliers Hunters & Frankau. We are never guaranteed what we are going to get but we always try to get your favourites like the Montecristo No. 4. Later on in the day I helped pack orders just to get us over the finish line and make sure all of the orders go out on the same day.
On Tuesday, I was learning some more about my new role. I have been thrown in at the deep end with this, but I am loving it! This time I learnt when to take a product offline altogether. So you may see some items saying currently out of stock, but some products disappear altogether. Those that have disappeared should never come back but those that are still visible means we may get them back at some point. I also created all my leaflets for all three April cigar subscriptions. These take a lot of energy out of me due to the amount of concentration but I always feel a sense of accomplishment when complete. Also make sure you sign up to the subscriptions as you save a lot of money doing so!
Wednesday was a bit different for me. I was back in the parcel booking on department, ensuring all of our parcels go out on time! To say I nailed it would be an understatement. In between parcels I had another lesson. This time it was learning from my mistake – I tried to order some boxes of cigars that statistically don’t sell very well. Chris, the assistant manager, alerted me to this and then showed me how sales reports will be my friend and showed me what actually does sell well and what doesn’t. Before this I had just used my own experience picking the cigars to think if we needed to order more. It was really enlightening to see.
On Thursday, I concentrated on creating an article for the C.Gars cigar library. This time I chose to do one on the Mitchellero Robusto – It’s called Why Mitchellero Robusto Is One of Our Most Popular Cigars. You can read it here. This new style for the cigar library on top of what I’m learning has been tricky but I certainly see why we are doing it. I also opened an incredible delivery! The recently released Punch Nectares No. 50 Regional Edition Ireland 2025 – Cabinet of 50 – Launched 22nd June 2025 in Dublin, the Punch Néctares No. 50 became the first ever Habanos Regional Edition to be produced for the Irish market and the first Habanos to feature “Exclusivo Irlanda”. I carefully checked over the cigars to make sure they haven’t been damaged in transit and put them into stock ready for our aficionados to get their hands on them. Towards the end of the day Josh and I completed the Cuban stock count. Since changing the room so it is alphabetical, it has made it a lot easier.
On Friday, I started my day by picking orders and even doing some packing, and then I went to work making another article for the cigar library. I had more cigars go out of stock of which I organised quickly and then had to send some sales reports off to management.
Overall it has been another great week here in Norfolk, I would like to personally thank Chris for all of the training he has shown me this week. Without him C.Gars wouldn’t run properly!
So long for now.
Oliver.